Return Policy
Return Policy Effective Date: 01 April 2025
At CK Essentials, we stand behind the quality of our products and want you to be satisfied with your purchase. If you are not completely happy, our Return Policy outlines the process for returns and refunds.
1. Return Eligibility
To be eligible for a return, please ensure:
- Items must be returned within 15 days of delivery.
- Items must be unused, in original condition, and with all tags and packaging intact.
- Proof of purchase is required for all returns
2. Return Process
To initiate a return:
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Contact our customer support team to request a return authorization.
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Once approved, you will receive instructions on how and where to send your item.
3. Refunds
Upon receipt and inspection of your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 1-2 business days.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us.
5. Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Non-Returnable Items
Certain items are exempt from being returned, such as perishable goods, intimate or sanitary products, hazardous
